1. Eligibility for Refunds

We offer a refund within 30 days of the purchase date. To be eligible for a refund, the product must be returned in its original condition and packaging, unused, and free from any damage.

• For digital products: If the product has not been downloaded or activated, you may be eligible for a refund.
• For physical products: Returns must be made within 30 days of receiving the product.

2. How to Request a Refund

To initiate a refund request, please contact our customer support team through our contact form. Provide your order number, a description of the issue, and any relevant details. Once we receive your request, we will process it and notify you of the next steps.

3. Return Process for Physical Products

If your refund request is approved for a physical product, we will provide instructions on how to return the item to us. You are responsible for the return shipping costs, unless the return is due to a defective or damaged product.

4. Refund Processing Time

Once your return is received and inspected (if applicable), we will notify you of the approval or rejection of your refund. If your refund is approved, it will be processed and a credit will be automatically applied to your original payment method within 7-10 business days.

5. Non-Refundable Items

Certain items may not be eligible for a refund, including but not limited to:

• Products marked as non-returnable or final sale.
• Items that have been used, opened, or activated (for digital products).
• Custom or personalized products.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer support team immediately. We will review your case and provide you with a replacement or refund, depending on the situation.

7. Shipping Costs

Shipping costs for returns are non-refundable unless the return is due to an error on our part (e.g., incorrect or damaged product). You will be responsible for return shipping fees, unless otherwise specified.

8. Exchanges

If you would like to exchange an item for a different size, color, or version, please follow the same procedure for requesting a return. Once the return is processed, you can place a new order for the desired product.

9. International Returns

If you are returning a product from outside the country, you are responsible for any customs duties, taxes, or additional fees incurred during the return process. Please ensure the return is properly documented to avoid complications.

10. Contact Us

If you have any questions or concerns regarding our Refund Policy or need assistance with a return or refund, please contact our customer support team through our contact form.